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You confirm you are aged 18 years or over, are of legal drinking age and that any purchases you make will be for personal use only. By selecting the “Remember Me” option, you consent to us using cookies to remember the validation of your year of birth. See our Privacy Policy for information on how we handle your personal information.
Vintages may change without notice.
We reserve the right to change the price subject to GST variations.
Gift vouchers – as per Singapore consumer law, vouchers are valid for 3 years.
It is an offence under the Liquor Licensing Act 1997 to sell or supply liquor to persons less than 18 years of age.
By purchasing wine on our website, you agree to join our mailing list. You can unsubscribe at any time, via the unsubscribe links in our emails.
Dispatch and delivery of wine orders
This site may only be used for the purchase of wine for delivery within Singapore and delivery of all online purchases . Should you require alternate delivery options you should contact us to discuss your requirements.
Once you have placed your order, your item(s) will reach you within 3 working days (excluding Weekends & Public Holidays) after it have been dispatched from our Warehouse. All deliveries are door-to-door. Please enter your preferred delivery date at the Checkout page.
Applicable for orders received before 12pm daily, for orders received after 12pm will be process as next working day.
(Example: Orders received on MON before 12pm, delivery will be schedule between TUE-WED, Orders received on Monday AFTER 12pm, delivery will be schedule between WED-THU. Orders received FRI after 12pm will only be process on MON morning as we are closed on weekends and PH.)
Any deliveries timing not within the delivery timing (Day & Night) and weekends will be on case to case basics. Please call or email to check.
We offer FREE DELIVERY for orders above $350.00 that you order! (3 working days)
There will also be an additional charge of S$20.00 for re-delivery or to another location should nobody be present to receive the package. Customers are to ensure that the address provided during checkout are correct. We will try our best to make our deliveries where its possible.
Waiting time for delivery is 10 mins.
For road safety of our drivers and all road users, delivery time could be affected due to weather or traffic conditions and/or unforeseen situations. We shall not be liable or responsible for any late delivery or failure to deliver due to circumstances beyond control
Returns
In the event that you are unsatisfied with a wine you have purchased, please contact Mr Kapil Kapoor at +65- 97482474 or info@jeircreekwines.com.au.
Should you receive a product that is faulty or corked, please get in touch with us as soon as possible. We will work with you to arrange the return of the faulty product if further testing is required. We will arrange to send a replacement bottle, being the current vintage of the particular product. If the product is no longer available, we will provide you with an alternate current vintage replacement product from our range.
Should you receive a product that is different to the one you ordered, please get in touch with us as soon as possible. We will work with you and arrange a pickup of the incorrect product. We will arrange to re-send the ordered product. If the ordered product is no longer available, the following options may apply:
Should you receive a product that appears to have been damaged in transit you can:
A) Refuse to accept delivery of the product and demand the delivery company return the product to sender. We will then arrange to send a replacement product. If the same product is no longer available, the following options may apply:
B) If you have already accepted delivery and then notice the product has been damaged during transit, please contact us as soon as possible. We will work with you and arrange a pickup of the damaged goods. We will arrange to send a replacement product. If the same product is no longer available, the following options may apply:
WINE CLUB
The JCW GOLD Wine Club is designed for all returning and loyal customers and other wine enthusiasts to enjoy effortless access to our wines and information. The Wine Club offers four (4) times a year (February, May, August and November) when a wine will automatically be delivered to your door. Members also receive a 10% discount on all dozen orders (over and above Wine Club packs. A discount voucher with each pack for additional purchases of those particular wines (Command not included) and guaranteed value for money.
The JCW GOLD Wine Club is owned and operated by Mentis Corporation Pte Ltd.
You certify that you are 18 years or older and that all the wines you are purchasing are not for resale by a licensed person.
You acknowledge that you will automatically receive The JCW GOLD Wine Club pack four (4) times a year. Members will be charged for the cost of the four (4) Wine Club packs per year and any additional wine purchases . Cards will be charged accordingly on the 1st of February, May, August, and November.
Additionally, you will notify the US of any change of address details as they occur, at least 14 days prior to pack payment being processed.
You are free to cancel your Wine Club membership at any time after your first automatic Wine Club pack has been received and at least 30 days prior to the next scheduled shipment. The membership does require a minimum commitment of 4 consecutive shipments to ensure we can provide the best value.
Cancellations and all written correspondence can be sent by email to: info@jeircreekwines.com.au
Or mailed to The JCW GOLD Wine Club,
16 Kallang Place # 03-29
Singapore 339156
Tel: +65- 62976200 Fax: +65- 62976202
Mobile:+65- 97482474
Email: kapil@mentiscorporation.com
Payment is on our website, with subscription payments managed using an online payment portal or via online Transfer.
Being a member of the Wine Club also sees you signed up to our ‘JCW’ Mailing List to receive information on additional winery news and specials.